Ready for NRF 2024: 10 Imperatives for Success in Retail
Multilevel Loyalty Strategy for a Greater Retail and Customer Experience We predict that “by 2024, 40% of Retailers Will Adopt a Multilevel Loyalty Strategy, Leveraging a Unified View of the Customer, to Increase Retention Rate by 20% and Net Promoter Score by 35%”. Retailers worldwide are on the brink of customer loyalty revolution, with a … Read more